Warranty

We make the best products in the industry, and we stand behind them with our warranty options. Register your new GeoComfort system for a FREE warranty upgrade or check your warranty on your current system below.

The GeoComfort Standard Residential Warranty

While the below items represent what's included in GeoComfort's standard residential warranty, there are other warranty options available. To see the warranty associated with your specific unit, input the product’s serial number to check its coverage using our Unit Information tool.

10-Year Warranty on All Unit Components:

  • Cabinet
  • Compressor
  • Water-to-refrigerant heat exchanger
  • Air-to-refrigerant heat exchanger (not applicable on hydronic units)
  • All internal refrigerant circuit parts
  • All internal water circuit parts
  • All internal controls/electrical parts

10-Year Warranty on Select Accessory Items:

Must be purchased through GeoComfort and includes:

  • Residential class flow centers
  • Internal plenum and closed coupled auxiliary heaters
  • EWC Zoning

5-Year Warranty on Thermostats:

GeoComfort Thermostats

  • GeoComfort Branded Programmable and Non-Programmable Thermostats
  • 5-Year Labor Allowance* on the Following:

    • All standard unit components
    • Flow centers
    • Internal plenum and closed coupled auxiliary heaters
    • Air handlers and a-coils (for split system and hydronic applications)

    Labor allowances are intended to assist in the offset of contractor's repair costs and may not cover the full amount of labor charged by the servicing contractor.

    Get a FREE warranty upgrade that includes an additional 5-year labor allowance (years 6 - 10) at no cost when you register your unit within 60 days of installation. For warranty to be valid, all fields on registration must be the homeowner's accurate information.

    *5-Year Labor Allowance is transferable from original homeowner to new homeowners

    Peace of Mind Warranty Option

    The ultimate protection to complement our standard warranty. This extended warranty covers a one-time component replacement of the compressor and all-aluminum microchannel air coil (if applicable) to the original homeowner after the standard 10-year coverage has ended. This coverage ends 18 years from the installation date.

    Ask your GeoComfort installer for details.

    Register Your System for a Free Warranty Upgrade

    Get an additional 5 years of labor allowance when you register your GeoComfort Geothermal System within 60 days of installation.

    Check Your Unit's Warranty Coverage

    You will need your unit's serial number, which can be found on the sticker attached to the side of your system and it will begin with "M." 

    GeoComfort's Standard Commercial Warranty

    All internal system components of the geothermal system are covered for a period of one year.

    GeoComfort DIY Policy

    GeoComfort Geothermal Heat Pumps and system installations may include electrical, refrigerant and/or water connections. Federal, state, and local codes and regulations apply to various aspects of installation. Improperly installed or serviced equipment can lead to unit failure and health/safety concerns. For these reasons, only qualified technicians should install, diagnose, or service a GeoComfort Geothermal System.

    Because of the importance of proper installation and service, GeoComfort does not sell equipment directly to homeowners. Internet websites and HVAC outlets may allow for purchase directly by homeowners and do-it-yourselfers, but GeoComfort offers no warranty on equipment that is purchased via the internet or installed or serviced by persons without proper training.

    GeoComfort has set forth this policy to ensure the installation and service of GeoComfort Geothermal Systems are done safely and properly. The use of well-trained, qualified technicians helps ensure that your system provides many years of comfort and savings.

    View individual products for information about their specific warranty and discuss the warranty options with your local installer. 

    GeoComfort
    by Enertech Global, LLC
    2506 S Elm Street
    Greenville, IL 62246